One aspect is the company’s Proactive Response System, which provides dealers with information and warnings about machine health. Over the past five years or so, John Deere and its dealer network have established Connected Support to make customer service much easier and quicker.
This helps to maximise uptime and reduce downtime, while allowing dealers to keep their distance from customers. Service technicians can remotely dial into customers’ machines to identify potential faults in a timely manner, fix errors that may become a problem and help operators to set up or adjust their machines. Additionally, students will have an opportunity to achieve raises during their program by meeting set academic standards.John Deere Connected SupportTM is proving its worth to farmers and dealers during the coronavirus lockdown. With Van Wall, all the time spent working at the dealerships for the on-the-job training component of the program is paid at a standard hourly rate. Students will also complete academic courses that develop skills needed to work collaboratively. Hands-on training will be emphasized both in the classroom and in work-based training (apprenticeships) in our dealerships and service facilities in central Iowa. The program will prepare students to be technically competent in the areas of electric, hydraulics, powertrains on gasoline and diesel equipment including residential, powersports, as well as commercial and light construction equipment. To complete their degree, students will attend Des Moines Area Community College (DMACC) in Boone, IA and the CITECenter on the Farm Progress grounds in Boone, IA. Van Wall Equipment includes a full tuition scholarship to candidates that achieve a Power Equipment Technician degree. Aside from furthering your education and knowledge in agricultural mechanics, other advantages are: discounted tools, job lined up upon graduation*, established relationships, opportunity for advancement, and more! There are many benefits of attending the John Deere TECH program. Additionally, apprentices will have an opportunity to achieve raises during their program by meeting set academic standards. In each program, apprentices will gain exposure to electronics, hydraulics, diesel engines, powertrains, heating and air-conditioning, safety, and much more! During the program, apprentices will have a combination of classroom, hands-on, and on-the-job experiences. To complete their degrees, apprentices are able to attend school at Northeast Iowa Community College in Calmar, IA or Southeast Community College in Milford, NE. Van Wall Equipment includes a full tuition scholarship to candidates that achieve a John Deere Technician degree.
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